FAQs

A Collection of Commonly Asked Questions at Mobility City of Houston, TX

At our mobility store, we offer a wide range of equipment for rent and for sale, including mobility scooters, power chairs,
lift chairs, and more. Our knowledgeable staff can help you find the right equipment to meet your needs and budget,
but here is a list of our customers frequently asked questions at Mobility City of Houston, TX.

About/Showroom:

Mobility City in Houston, TX is open from 9 am to 5 pm on Mondays to Fridays, and from 10 am to 2 pm on Saturdays.

Yes, you can expect to receive help at the Mobility City showroom for your mobility product needs.

Certainly, Mobility City of Houston, TX provides home delivery for mobility equipment within the Houston, Harris County, Spring, Tomball, & Cypress, TX area.

Purchasing & Payment:

Yes, Mobility City of Houston, TX offers financing options through Care Credit as well as a lease-to-own option through Acima.

Yes, stay up to date on the latest discounts and specials for mobility equipment at Mobility City of Houston, TX by following us on social media platforms like Facebook, Google, and Yelp.

While some mobility equipment may be covered by insurance or Medicare, it’s always best to call us at Mobility City for more information about which products may qualify.

Yes, Mobility City of Houston, TX always has budget-friendly mobility equipment options available.

No, please call us at Mobility City to clarify our policy on purchasing used mobility equipment.

Rentals:

Scooter, Wheelchair, Powerchair, Hospital Beds, Ramps, Knee Scooter, Rollator

We have rentals for Daily, Weekend, Week, Half Month and Monthly

Yes, we do offer delivery options on mobility equipment rentals.

Yes, there is a delivery fee for rentals. Please contact us to learn more.

Yes, if you’re coming to visit or staying in the Houston, TX area – please give us a call and we’ll bring your mobility equipment rental to your hotel or place of stay.

No, we do not offer a form of insurance on rentals.

No, no credit will be applied from a mobility equipment rental if you decide to purchase.

Yes, we provide mobility equipment rentals at IAH airport. Please contact our store to learn more.

Please call us to set up the pickup/delivery

Please call us at 832-344-3911 for more information

Repairs:

Yes, we offer repair services for broken products and equipment in Houston. Our technicians can come to your home to fix them.

Yes, our mobility equipment service truck covers the Houston area for repairs. We can come to your location to fix your mobility equipment.

Yes, we offer service for electric scooters in Houston. Our technicians can repair and maintain electric scooters.

Yes, it is recommended to schedule an appointment for bringing your mobility equipment in for repair in Houston. Walk-ins are also welcome at our facility.

Technicians:

Yes, our technicians are employed by our company in Houston, and they undergo thorough background checks for your peace of mind.

Yes, our technicians have received the Covid-19 vaccination to prioritize the safety and health of our customers.

Yes, we are insured to provide coverage in case of any damage that may occur to your home during the repair process in Houston.

In-Home Delivery:

We offer in-home delivery of mobility equipment to various locations in Houston, TX for your convenience.

We strive to deliver mobility equipment to your home within 24-48 hours of your order.

Yes, our mobility equipment service truck covers various areas in Houston, ensuring we can reach your location for repairs and assistance.

Products & Equipment:

Yes, we have a range of bathroom safety equipment available in our Houston, TX mobility equipment store to meet your needs.

Yes, we offer the convenience of making payments over the phone for products and services at your parents’ home.

Yes, we provide repair services for products purchased from other companies. Our skilled technicians can diagnose and fix the issues.

Yes, we offer repair services at various locations including homes, apartments, and assisted living facilities in the Houston, TX area.

Yes, we carry replacement batteries for various mobility equipment. We can help you with your battery replacement needs.

Yes, we have lithium replacement batteries available for compatible mobility equipment.

Yes, you have the option to purchase the batteries yourself. We can provide guidance on the appropriate batteries for your equipment.

Yes, we sell chargers specifically designed for mobility equipment.

No, we do not purchase used mobility equipment. However, we provide repair and maintenance services for your existing equipment.

Yes, we have a showroom in Houston, TX where you can view and test different models of mobility equipment.

Yes, we honor manufacturer’s warranties on mobility equipment purchased from our store.

Yes, we carry and provide service for bariatric mobility equipment in Houston, catering to the specific needs of individuals requiring such equipment.

Sanitization:

We can sanitize all types of mobility equipment, ensuring cleanliness and hygiene.

No, sanitization processes are designed to be safe for your equipment and will not cause any damage, rusting, or fading.

We use water and steam equipment for the sanitization process of mobility equipment, ensuring effective cleanliness without harsh chemicals.

For optimal hygiene, it is recommended to sanitize your equipment on a monthly basis.

Yes, we can sanitize your equipment at your home for your convenience. There’s no need to visit our store for sanitization services.